What is a Paysafecard?

Paysafecard is a quick and secure payment method that is ideal for customers who do not have a Debit Card, or simply do not want to register other card details to deposit.

How do I deposit from Paysafecard?

To deposit with Paysafecard for the first time, follow these instructions:

• Go to My Account > Deposit Funds > Add Method. Then click on 'Paysafecard' from the list of options.

• Enter the amount you want to deposit, and click the 'Deposit' button. This will take you through to the Paysafecard website.

• Enter the 16-digit PIN from the card, in the boxes provided. You can add as many cards as you wish, one after another, up to a maximum of £750 worth.

Kindly note that Paysafecard cannot be used as a first deposit method but will be available for your second and subsequent deposits, providing you have not been referred to the site by a friend.

How much can I deposit in one transaction?

The minimum deposit is £10 and the maximum is £750, which you can achieve by combining Paysafecard vouchers. Paysafecard vouchers come in amounts of £10, £25, £50, and £100.

Do I have to use the whole value of my Paysafecard card at once?

No, the minimum deposit is £10 but you can deposit any amount above that, up to the full value of your card. For example, if you have a £50 Paysafecard card, you can deposit £10 on 5 occasions rather than £50 in one go. 

My deposit failed, what should I do?

If the deposit didn't come through to us, you'll see 'Failed' in the Transaction History section. The money would still be within the Paysafecard voucher, so you can try deposit any amount from £10 to £50.

Where can I buy a Paysafecard?

You can find a list of Paysafecard retailers on their website here, or by copying and pasting the following link into your browser: https://www.Paysafecard.com/en-gb/buy/find-sales-outlets/  

How do I withdraw when using PaySafeCard?

To withdraw, you'll need to use a mypaysafecard account, or a Bank Account and Sort Code. 

Are there any restrictions on who can use Paysafecard?

Please note that you won't be able to deposit with Paysafecard if you've been referred by a friend. If you'd rather use Paysafecard then please leave the 'referred by a friend' section blank when joining.