How do I earn rewards on the site?
There's plenty of ways you can earn rewards:
• Reward Points
• Chat Games
• Loyalty Rewards
How do I view current promotions and offers?
You see all current offers in the Your Promotion section when you log in. If you like the look of an offer, simply click the tile and click “Opt-In”. You can win a little extra just by trying something new or playing your favourite games. There will be instructions or an Opt-In button on each promotion. Check which ones you've already opted in to on the Promotions section itself.
How do I earn Reward Points?
You will gain Reward Points when you win on the games; 1 point for every £5 won on Bingo or £20 won on the other games on site. These can be swapped for cash in our Reward Station.
How do I use my Reward Points?
You can exchange these points for cash to be used on your Smooth Bingo account by clicking the 3 stacked lines in the top left-hand corner of your screen My Account > Convert Points.
Each Reward Point worth 1p of cash. The minimum needed to convert is 1!
There are no limits to how many Reward Points you can earn. However, you do need to earn at least 1 Reward Point within a 90-day period, or your points will expire.
How do I take part in the Chat games?
Our Hosts frequently run special promotions and games in our Chat rooms, you can take part in these and get a little extra to play with, or even play just for fun! The Hosts will always explain the rules before a game starts.
How do I earn a Loyalty Reward?
Your account is reviewed on a regular basis by our dedicated Loyalty Team and if you were eligible for a cash bonus, reward or a Box Bonanza game, you would be notified and credited right away. Please note, these bonuses are not guaranteed as they are an added extra that we offer, and we cannot see who is eligible for these ahead of time in Customer Support.