How do I become a VIP?
Our VIP team review accounts as an ongoing process to see which members qualify for the VIP status.
As a responsible gaming operator, we don't give out the exact criteria as we'd want people to qualify naturally by playing the games and enjoying themselves.
They will let you know by email or phone if you qualify, and they will send you a welcome email that lets you know more about the exclusive VIP bonuses, events, and promotions.
Can I apply to be a VIP?
You can't apply to be a VIP member, as we review accounts to check who has qualified, and this is done constantly so rest assured you won't miss out! The Loyalty Team will look after all players, and there'll often be rewards and offers to take part in, even if you're not a VIP.
What are the benefits of the VIP scheme?
There are plenty of great things going on here at Smooth Bingo, whether you're a VIP or not, we've got it all. However, our VIP members would receive exclusive rewards and access to the unique VIP promotions. Sometimes this can include gifts or events, but the VIP Team like to keep a variety of things on offer. They would always let you know what's in store.
Why am I no longer a VIP?
We always ask that you keep in mind the VIP status can be removed at any time following this two month period.
In order to maintain the VIP status a member must continue to qualify as a VIP, playing at their natural level of play. Due to the responsible gaming guidelines and as a promoter of responsible gaming at Smooth Bingo, we are unable to confirm the level of activity required for you to qualify as a VIP.