Will my withdrawal be affected by a Bank Holiday?

Yes, withdrawals will take longer over weekends and Bank Holidays, as payment providers usually only process withdrawals on normal working days.

This includes Christmas Day, Boxing Day, New Years Day, Easter and all Bank Holidays.

Will my withdrawals still be processed over the Christmas period?

Withdrawal requests are processed by us within 24 hours. Your funds would then be sent out and cleared by your payment provider as normal.

Weekends are not working days for banks either, so withdrawing on a Thursday, Friday, Saturday or Sunday can mean that it takes a little longer.

You can check the status of your withdrawal by going to My Account > History > Transaction History.

When can I expect to receive my winnings to a Debit Card?

The funds would clear in roughly 24-48 hours and within a maximum 3 working days.

When can I expect to receive my winnings to my registered Bank Account?

The funds usually clear within 2-5 working days. If you've not received these after 5 working days, let our Customer Support Team know and we'll investigate this further for you. 

When can I expect to receive my winnings to PayPal?

Your withdrawal would clear instantly or within a few minutes to your PayPal account.